Rules of sale and purchase of goods in the online shop aizsargstieni.lv
1. General Provisions
1.1. These Rules of sale and purchase of goods (hereinafter the Rules) is a binding legal document.
1.2. The Seller reserves the right to change, modify or complement the Rules at any time, in the light of the statutory requirements and by informing the Buyers.
1.3. The following persons have the right to buy in our online shop:
1.3.1. natural persons having legal capacity, i.e. the persons who have reached the age of majority, and whose legal capacity is not limited in court;
1.3.2. legal entities;
1.3.3. authorized representatives of all of the above persons.
2. Personal data protection
2.1. When ordering the goods, the Buyer must specify his personal details necessary for the completion of the order: full name; delivery address, telephone number and other details. The Seller certifies that these details will be used solely for the sale of goods on the http://www.aizsargstieni.lv online shop. The Seller agrees not to disclose such information to third parties, except for the Seller’s partners, providing the services for the delivery of goods or other services related with proper fulfilment of the Buyer’s order. In all other cases, personal details of the Buyer may be disclosed to third parties only according to the legislation of the Republic of Latvia.
3. Conclusion of the sale and purchase agreement
3.1. The contract between the Buyer and the Seller is concluded from the moment the Buyer selects the items, prepares the cart and make the payment according to the generated invoice.
4. Rights and obligations of the Buyer:
4.1. The Buyer’s rights:
4.1.1. The Buyer has the right to buy goods in the http://www.aizsargstieni.lv online shop according to the procedure specified in these Rules.
4.1.2. The Buyer has the right to withdraw from the sale and purchase contract signed with the http://www.aizsargstieni.lv online shop by notifying the Seller in writing (by e-mail, indicating the item that he wants to return, and its order number) no later than 7 (seven) business days from the date of delivery of the item.
The Buyer can exercise this right only if the item was not damaged or its appearance was not significantly changed, and it was not used. Defective goods are also accepted for return.
4.2. Buyer’s obligations
4.2.1. The Buyer must pay for the goods and accept them in accordance with these Rules.
4.2.2. The Buyer using the http://www.aizsargstieni.lv online shop undertakes to abide with these Rules, other conditions clearly specified in the online shop, and the legislation of the Republic of Latvia.
5. Seller's Rights and Obligations
5.1. Seller's rights
5.1.1. In the event of serious circumstances the Seller may suspend or terminate the online shop activities temporarily or permanently, without prior notification to the Buyer.
5.2. Seller's obligations
5.2.1. The Seller agrees to enable the Buyer of using the services of the http://www.aizsargstieni.lv online shop according to the conditions specified in these Rules and in the online shop.
5.2.2. The Buyer undertakes to deliver the goods ordered by the Seller at his specified address.
5.2.3. If the Seller is unable to deliver the ordered goods to the Buyer due to important circumstances, he undertakes to offer a similar item or to return the money.
6.1. The Buyer pays for the goods in following methods:
6.1.2. Payment by bank transfer. Bank details:
SIA Teva Majas Ltd.
7. Delivery of Goods
7.1. The Buyer, when ordering goods, undertakes to indicate the place of delivery.
7.2. The Buyer undertakes to accept the items himself/herself. In case one the Buyer is unable to accept the items himself/herself, and the goods are delivered at the specified address, and based on the information provided by the Buyer, the Buyer shall not be entitled to submit claims to the Seller regarding the delivery of goods to the improper person.
7.3. The goods are delivered by the Seller or his authorized representative.
7.4. The Seller undertakes to deliver the items to the Buyer according to the terms specified in the descriptions of goods. These terms do not apply in cases where the Seller has no required items in stock and the Buyer is notified about the shortage of goods in stock. The Buyer also agrees that in exceptional cases the delivery of goods may be delayed because of the circumstances beyond the Seller’s control. In this case, the Seller undertakes to immediately contact the Buyer and make arrangements about the delivery.
7.5. In all cases, the Seller will be exempted from liability for breach of the terms of delivery, if the goods are not delivered to the Buyer or delivered late with no fault of the Buyer or for the circumstances beyond the control of the Buyer.
7.6. During the delivery of goods the Buyer must inspect the condition of consignment together with the Seller or his authorised representative. When the Buyer signs the invoice (waybill) or other document of transfer and acceptance of the consignment, it shall be assumed that the consignment has been delivered in a proper condition. Upon noticing that the delivered package is damaged (crumpled, wet or otherwise externally damaged), the Buyer must make a comment on the invoice (consignment note) or other document of delivery of consignment, and with participation of the Seller or his authorized representative to draft a statement of the parcel damaging in a free-form. If the Buyer does not perform these actions, the Seller shall be exempted from liability against the Buyer for the damage of goods if such damage was due to package damage which were not commented by the Buyer in accordance with the procedure specified above.
7.7. Delivery prices and terms of the goods are presented on the website http://www.aizsargstieni.lv in the section “ordering and delivery”.
8. Quality guarantee of goods
8.1. Properties of each item sold on http://www.aizsargstieni.lv are indicated in the product description provided with each item.
8.2. The Seller is not responsible that the colour, shape or other parameters of the item sold on the online shop may not correspond to the real size, shapes and colours of the items because of the display characteristics used by the Buyer.
9. Return of Products
9.1. Defects of sold products are repaired, and substandard goods are replaced or returned in accordance with Regulations on return and exchange of items approved by legislation of the Republic of Latvia.
9.2. When returning the items, the Buyer must follow these requirements:
9.2.1. the replaced item must be in the original orderly packaging;
9.2.2. the item must not be damaged by the Buyer;
9.2.3. the item must be of merchantable appearance (intact labels, protective films etc.) (this paragraph shall not apply when returning defective items);
9.2.4. the returned item must have the same components as those received by the Buyer;
9.2.5. when returning the items it is necessary to provide its acquisition document, the warranty slip (if any);
9.3. The Seller has the right not to accept the returned goods the Buyer fails to comply with the requirements for returning the items specified in this section.
9.4. The items cannot be returned if it was made according to the special order of the Buyer (special model, colour, etc.).
10.1. The Seller is exempted from any liability in the cases where the loss arises from the fact that the Buyer, regardless of the Seller’s recommendations and his own obligations, did not make himself familiar with these Rules although he was given such opportunity.
10.2. If the online shop of the Seller contains links to the websites of other companies, organizations or individuals, the Seller shall not be liable for information contained in them, or for their activities, he does not supervise or control these websites, and does not represent those companies and individuals.